Privacy Policy

1. Who We Are

Company: Prac Solutions ("pracsolutions"). Data Controller: Prac Solutions admin. Contact: admin@pracsolutions.co.za.

Jurisdiction: South Africa. This Privacy Policy is governed by South African law.

2. Information We Collect

• Account Information: name, email, profile details you provide.
• Content: posts, messages, comments, media you upload.
• Usage Data: device, IP address, log data, and cookies.

3. How We Use Information

• To operate, maintain, and improve the service.
• To enforce our Terms and protect users.
• To send emails/notifications related to account and service updates.

4. Sharing of Information

• Service Providers: email and payment processing (MailKit, Microsoft Graph, PayFast).
• Legal: when required by law or to protect rights and safety.
• Public Content: posts and profile information visible to other users per your settings.

5. Data Security

We implement security measures including CSRF protection, password hashing, and security headers. No system is 100% secure.

6. Data Retention

• Messages: retained for 1 year.
• Posts: retained for 1 year.
• Logs: retained for 1 year.

7. Children

We do not permit under-18 users. If we learn a user is under 18, we will delete the account and associated data.

8. Your Rights

• Access, correction, and deletion of your personal data.
• Opt-out of non-essential communications.
• To exercise these rights, contact admin@pamuqotapeya.com.

9. Cookies

We do not use your data for marketing. We do not collect cookies for advertising or tracking purposes beyond strictly necessary functionality.

10. International Transfers

Data may be transferred and processed in countries where our services operate. We take steps to ensure appropriate safeguards.

11. Changes

We may update this Privacy Policy from time to time. Continued use after changes indicates acceptance.